Services

Audience-focused systems

Are you trying to engage more first timers, revive lapsed customers, increase frequency or just understand more about your audience behaviour? We can work with you to devise a strategy to meet your CRM targets and help you work out how to implement it efficiently.

And if you decide you need a new system to support this - or simply some help evaluating or getting the best out of your current one - we can guide you through the process of assessing your needs, scoping the market and making the right choice with you.

CRM strategy

If you want to get smarter at engaging first timers, revive lapsed customers, or just make your season brochure work a bit harder for you, we can devise a cunning plan.

CRM & Ticketing system procurement

You may have decided you need a new system or simply need some help evaluating your current one; either way, we can guide you through the process of assessing your needs, scoping the market and making the right choice for you.

Indigo were brilliant at asking the right questions to focus our thinking. An extremely meaningful project with brilliant support from Indigo throughout every step of the way. Highly recommend!

Rathi Kumar, Operations Director, Young Vic